TERMS & CONDITIONS FOR ANDREW
RAMROOP TAILORING STANDARDS
This website is owned and operated by ANDREW RAMROOP
TAILORING STANDARDS (ARTS) Ltd. The company name will be
referred to as “ARTS” herewith.
Please read the following terms & conditions carefully. These terms &
conditions apply to anyone starting a course with “ANDREW
RAMROOP TAILORING STANDARDS (ARTS) Ltd”.
These terms and conditions are a contract between you (trainee) and
ANDREW RAMROOP TAILORING STANDARDS (ARTS) Ltd.
All online courses are provided by ARTS under the SAVILE ROW
ACADEMY’S QUALITY LICENCE SCHEME, Skills and Education Group
Awards, ABC AWARDS & CERTA AWARDS Level 6 NVQ, 19 Savile Row
W1 3SPP London (PROVIDER NUMBER 01354 LICENCE NUMBER 00037698)
All intellectual property rights, including copyright in all content and
communication belongs to ARTS.
property of ARTS cannot be copied, reproduced, modified, stored,
redistributed or exploited commercially in any way without permission
ARTS may change the content, which includes prices, offers and
content at any time. We do not provide a warranty or guarantee of its
completeness, suitability, timeliness or performance of information or
content in the website.
If there are errors in the information provided in the content of the
website we expressly exclude liability for these inaccuracies, to the
fullest extent that the law permits.
You can use any of the information or content at your own risk for which
ARTS will not be liable. It will be your responsibility to ensure that any
products you purchase are suitable to your current requirements.
All materials, which include copy, content, images, layout, graphics,
design and appearance belong to ARTS.
Any breach of these terms may result in a criminal offence being
This website contains links to other websites and these links are
provided to enable the user a convenient way to access additional
All of the online courses in the website and brochure are provided by
ARTS and are subject to the following conditions:
By starting courses with ARTS you (the student) confirm that you meet
the following minimum requirements of the course.
The Online Course is facilitated through an online learning management
system. It is your responsibility to ensure that you have the proper
hardware and software requirements, along with access to Wi-Fi, to be
able to participate in the course.
You will need to ensure you have the proper technology at the time of
registration as will be provided with the registration details
ARTS is not responsible for any errors or failures in relation to your
ability to access the Online Course, the Website or any related
materials, including where such errors or failures are caused by: (i) a
loss of connection on ARTS or your end; (ii) a breakdown or problems
with the online software and/or (iii) a breakdown or problems with your
internet connection, computer or system.
1. All of the courses are provided in English.
1.1 must be at least 16 years old at the time of booking.
1.2 All customers must have a competent native level of English and
possess a reasonable competence in English language reading, writing
and speaking skills.
1.3 All candidates must have the ability to take advice from tutors and
from peers and have the capability to make improvements to their result
1.4 All non-native English Language speaking candidates by making a
booking with ARTS it is assumed that the candidate is deemed to have
a competent level of English.
The candidate, by making a booking, takes full responsibility in
determining whether the course is suitable for their level of English.
ARTS takes no responsibility if the candidate is unable to complete and
pass the course.
1.5 Before purchasing any of the “ARTS” courses you should contact a
member of staff and check whether you are suitable for the courses.
Please contact a member of staff to check your level of English
language and suitability for the course.
1.6 ARTS does not accept any liability for any losses, costs or
expenses incurred by or on behalf of a candidate in connection with a
candidate’s insufficient language ability.
1.7 It should be noted that by purchasing any of the courses from ARTS
does not mean that a candidate will be guaranteed a pass. ARTS
reserves the right to fail students if they do not meet the minimum
requirements of the course.
1.8 The Student will make a full declaration of any information deemed
to be relevant by ARTS.
1.9 The Student agrees to follow any of the policies and regulations set
down by ARTS.
2. How to register:
2.1 Registration can be made online on our website http://www.arts-
savilerow.com The person making the registration must be at least 16
years old and by paying for the course accepts the terms and
ARTS states that by paying for a course you have read the terms and
conditions. You are also responsible for the accuracy of your personal
2.2 You must make full payment at the time of registration. ARTS does
not accept deposit or partial payments or instalment payments for
individual courses and VOLITION
All payments not made with a debit card will be subject to a fee.
Once your registration has been accepted you will receive an invoice
within 24 hours from the time of purchase.
Once that invoice has been generated a contract exists between you
and ARTS and all terms and conditions apply.
Once you have received this invoice please check it and inform us of
any changes to personal details and contact information.
2.3 Once ARTS has received your payment for the course; if you have
not created your own account on the website ARTS will email you a
login username and password within 24 hours to allow you to access
2.4 The fee for the Online Course (the “Fee”) must be paid in full at the
time of registration. Registration is not complete until ARTS has
received such full payment of the Fee. You are responsible for non-
payment, even if the Fee(s) is are being paid by a third party. After
successful registration, you will receive an e-mail from ARTS
acknowledging your enrolment in the Online Course.
3. Price of Courses:
3.1 All prices that are advertised on our website are correct at the time
of registering. However, ARTS reserves the right and discretion to
change our prices at any time. Please check our website for up-to-date
prices and special offers before you register.
3.2 Once you have paid for a course you will be sent email confirmation
within 24 hours of receiving payment. If you do not receive an email
then please contact us at firstname.lastname@example.org
3.3 ARTS reserves the right to change any of its prices at any time.
3.4 The Fee consists of tuition fees. Courses will be billed in United
States Dollars (USD). Accepted payment methods are PayPal, bank
3.5 Equipment and Materials needed are not included.
4. Procedure for cancelling a registration:
4.1 Cooling off Period:
You the consumer have the legal right to cancel the contract between
you and ARTS during the period of 7 days from date of issue of the full
invoice, which is when the contract starts. This is known as the “cooling
off period”. If you decide to cancel the course within this cooling off
period then you must inform us within the 7 days of the confirmation
Once we receive your written cancellation, in form of an email we will
refund 75% course fees within 30 days and deduct any credit card
(2.8%) and bank charges if applicable.
Once you have completed the cooling off period of 7 days you will be
under the full cancellation conditions of courses which are 100% non-
If you login into the Course you will be deemed to have started the
course and will no longer be able to get a refund, even if it is within the
4.2 You must inform us of your intent to cancel by writing to
Once you have cancelled your registration your login details will be
4.3 Online training courses may NOT be transferred to any other
4.4 Orders placed with a “Corporate Account” or “Discount Code” are
NOT eligible for a refund, cancellation, or transfer. NO EXCEPTIONS
4.5 Expired courses, students who have left the course, or students
who FAIL their final exam (see below) are NOT eligible for credit or
refund of any kind
, regardless of time spent in the course or time
4.6 Students must receive a passing grade to be issued a certificate of
5. Time Period for the completion of courses
5.1 All students have 36 month access from date that payment has
5.2 Course Extension Policy:
course have the option to extend the time with a nominal
fee of $80 USD annually, which includes ACCESS TO ALL AREAS
including new future lessons
. provided the request is made BEFORE the
training course expires.
If PATTERN DRAFTING students fail the final exam, you will have an
opportunity to re-take the exam at a cost of $280 USD.
There is no refund or partial discount for failed exams or re-registration.
Please contact us at email@example.com if you need to discuss
5.3 Cancellation by us
ARTS reserves the right to cancel the Online Course by giving you
notice in writing (including by email) at any time before the course is
due to start. ARTS will refund all fees paid by you.
6. How to pass the course?
6.2 To pass the PREMIUM
course you must satisfy the following
- By year 3, you must have completed two three piece suits.
- one double breasted suit.
- One sport jacket.
- Pattern drafting written test
- Portfolio presentation
Students must compile a portfolio of evidence that shows achievement
of all the relevant learning outcomes and key areas of knowledge and
understanding of all modules.
6.3 You will be given a second opportunity to retake the PATTERN
test on the PREMIUM
course at no charge.
In order to pass the PATTERN DRAFTING
test you must achieve a pass
rate of 60-70% Merit 71-80% distinction 81-95% and the special ARTS
Certificate will be awarded to students achieving 96-100%
6.4 Please allow 10 working days for marking to be completed.
Each time you submit a piece of work written or live feedback and
suggestions will be given by a tutor to students of the PREMIUM
course. If at the end of year 3 if your work is still not deemed to be at a
satisfactory level you will fail the course.
You will be informed in writing of any failure to complete the course
within 14 days of the fail.
6.5 Once you have been awarded a fail then you will not be entitled to a
6.6 Our tutors reserve the right to fail a student if a student is not
meeting the standards of the course in terms of learning and English
language ability or plagiarism.
6.7 To successfully complete all other courses a student must
successfully achieve at least 75% in the End of Course Quiz.
7.1 If any student is found to have been presenting someone else’s
work then they will be issued with 1 formal warning. In subsequent
cases the student will be deemed to have taken part in plagiarism and
be failed. In the event of plagiarism, no refund will be given to the
8.1 Every student who passes ARTS courses will receive a PDF copy of
the SAVILE ROW ACADEMY Certificate by email within 7 Days of
passing the Course.
students who would like to obtain a hard copy of the
diploma with original signature will have to pay a fee and courier
charges $180 USD.
ARTS will do everything possible to make sure that you receive your
certificate within 30 days of passing the course. However, we do not
take any responsibility for any postal service problems, which might
delay your certificate and we do not take responsibility for a lost
certificate due to in-country postal problems. We can provide proof that
the Certificate was sent to your confirmed postal address. This covers
all geographic locations.
9. System Maintenance and Upgrades
At certain times our systems and software programs will be updated. In
the event of an update we will endeavour to do this work as quickly as
possible. However, if our systems are not working for a period longer
than 72 hours then we will allow our candidates to extend their course
for 72 hours.
Clause 9 is not limited to just System Maintenance and Upgrades. It
should be noted that no refund will be given for the unavailability of the
website lasting up to 72 Hours. However, if our systems are not working
for a period longer than 72 hours then we will allow our candidates to
extend their course for 72 hours.
10.Limitation of Liability
ARTS does not accept any liability for any loss or additional expense
caused by delay or disruption to travel services, weather conditions,
civil disturbance, industrial action, strikes, wars, floods, sickness or
force majeure. Such losses or additional expenses are your
responsibility. Force majeure represents unusual or unforeseeable
circumstances, which include: war, terrorist activities, riots, natural
disasters or nuclear disasters such as fire, flood or adverse weather
If at any time, you are unhappy with the ARTS service then please
contact us immediately at firstname.lastname@example.org and we will
endeavour to respond as quickly as possible but no more than 72 hrs
following the receipt of your complaint.
12.Accuracy of Marketing Materials
ARTS makes every effort to ensure that the marketing material in our
website is up to date and accurate. We take no responsibility for any
information that is deemed incorrect and we will endeavour to do our
best to inform you of any changes to the course. We reserve the right to
change any of the information in our website at any time we feel
13.The Law and its Jurisdiction:
These terms and conditions and any dispute or claim arising out of and
in connection with them or their subject matter (including no contractual
disputes or claims) shall be governed by and shall be construed in
accordance with English Law and the Courts of England and Wales
shall have exclusive jurisdiction over any claim arising out of it.
15.Third Party Rights:
A person that has no connection to the course shall have no rights in
16.Changes to Terms and Conditions:
ARTS reserves the right to change any of these conditions at any time
deemed necessary to reflect current market and economic conditions.
If any party finds any of the terms and conditions in this document to
be deemed illegal, invalid or unenforceable then these parts will be
deleted while the other parts of the terms and conditions will be
The Course and the relevant login details are solely for your use.
Another party cannot use these details.
19.Acceptance of these terms and conditions:
By reading these terms and conditions, verbally agreeing on the
telephone or making payment on the website you are accepting all
terms and conditions of ANDREW RAMROOP TAILORING
STANDARDS (ARTS) Ltd.
All disputes, complaints and changes can be made in writing to
Please be aware that we do our best to respond to contact emails as
q u i c k l y a s p o s s i b l e. T h i s i n c l u d e s e m a i l s s e n t t o u s b y
email@example.com, firstname.lastname@example.org and any
of the forms on our website.
We have very high customer service expectations and will endeavour to
reply to your contact email within 24 – 48 Hours after receipt of your
We would also like to make you aware that sometimes spam filters do
not allow our emails into your system. Please check your junk/spam
folders and the settings on your Email Client.
ARTS does not take responsibility for you not receiving emails due to
filters/junk or spam folders on your Email Client.
We often experience very high call volumes and we would like to make
it clear that if we cannot answer your telephone call we ask that you
contact us by email and we will endeavour to get back to you by email
within 24-48 Hours after receiving your email.
21.Controlling your Personal Information:
Please be aware that you as an individual can choose to allow your
personal information to be used by businesses at any time. You can
manage your preferences and computer systems to disable setting on
your personal computer.
22.The ARTS Commitment:
22.1 ARTS has a commitment to help you get the most from your
Online Courses. Our tutors are here to help you by giving you
constructive feedback and advice.
22.2 Any queries will be dealt with within 48 hours of receipt.
22.4 We will give you a grade for you course within 10 days of the
completion of the course.
23.Once you accept the following Terms and
Conditions you enter a contract between ARTS
ARTS reserves the right to change any of the content, material, prices,
offers or time period of the courses at any time. We advise you to read
and accept the terms and conditions at the time of registering.
Our website can be viewed on mobile, tablet and pc formats. If you are
having any problems viewing our website then please contact us at
All material on this website is owned by ANDREW RAMROOP
TAILORING STANDARDS (ARTS) Ltd. This includes all material, video
and audio, graphics, content, design, appearance. As per the Terms and
Conditions no material on this website or related courses can be copied
or reused by anyone without the permission of ARTS.
Effective from March 1st 202 1
In summary, we receive and store any information you enter on our
website (Checkout, Quizzes, Brochure Downloads and contact forms) or
give us in any other way.
ARTS is committed to maintaining your privacy and the use of your
personal information. If at any stage you have a question regarding the
personal information that we hold on file, please do not hesitate to
ARTS will not disclose personal information to a third party organisation
unless we have your prior consent to provide this or you have opted to
allow the use of your personal information in the pursuit of performance
and delivery of our service to you. If the request for your personal
information is for a legal purpose, this we would class as an exception,
but only after we have 100% fully verified the name or organisation
requesting your personal details.
It is our commitment not to collect personal information from Clients
visiting our website unless they have voluntarily submitted their
p e r s o n a l i n f o r m a t i o n v i a o n e o f o u r c o n t a c t f o r m s
that requires information that could be based on an enquiry or to book
onto a training course. If you start to complete a contact enquiry form
and decide not to finish, partial details are stored from where ARTS may
use this information to make contact with you, only to discuss your
initial enquiry that was started but not finished. From time to time, ARTS
may contact you to inform you about a specific future training
programme. Visitor IP addresses may be seen by ARTS and on some
occasions, the provider’s host name but this information will not
disclose your identity.
We use the information that you provide for responding to your requests,
providing our services and communicating with you about future
promotions, your course duration, extensions to your course, the latest
User Provided Information: We collect information you provide when you
purchase a course from us. This includes Personal Information.
Personal Information includes data such as: your name, address,
telephone number, email address, and other data collected that could
directly or indirectly identify you.
When you visit our website, we may send one or more cookies.
Log File Information: When you use our website, our servers
automatically record certain information that your web browser sends
whenever you visit any website.
Third Party Links: The website may contain links to other sites. We are
not responsible for the privacy practices of such other sites.
Within your browser you can choose whether you wish to accept
cookies or not. We do not share information.
As part of the SAVILE ROW ACADEMY. Family of Companies we may
share information we have about you within the “Family of Companies”,
which includes ARTS.
These updates will take effect from March 1st 2021 and by using ARTS
and it’s family of companies on or after that date, you’ll be agreeing to
the above changes.
Please contact email@example.com for more details.